Soxxi Master provides a 12-month warranty for the following products, ensuring you get the best value for your hard-earned money. Buy with confidence!
- Car Remote
- Auto Gate Remote
- RFID Door Access Card & Tag
- Original Remote and Smart Key
- Transponder Key
- Key Shell
Note: Some non-standard items may be excluded. Please refer to your receipt—if a warranty applies, it will be stated below the item description.
Optional Lifetime Warranty
For select products, Soxxi Master offers an optional lifetime warranty with a different set of terms and conditions. Customers opting for the lifetime warranty will receive a warranty card detailing the applicable terms.
Terms & Conditions of 12-Month Warranty
- Coverage: Soxxi Master warrants that the product is free from defects in materials or workmanship under normal use during the warranty period.
- Coverage Area: This warranty is valid in Singapore only. Products requiring service must be returned to the original store of purchase unless otherwise advised.
- Repair & Replacement: During the warranty period, Soxxi Master, at its sole discretion, will repair or replace defective parts with comparable or equivalent serviceable parts.
- Exclusions: The warranty does not cover transport, delivery, or handling charges incurred in the transportation of the product to and from our service center.
- Liability Limitation:
- Soxxi Master’s total liability under this warranty is limited to repair or replacement of the product.
- Soxxi Master is not liable for any special, incidental, or consequential damages arising from the use of the product.
- If repair or replacement is not possible, Soxxi Master may refund the depreciated purchase price of the product.
- Exclusions from Warranty Coverage: This warranty does not cover defects, damage, or malfunctions caused by:
- Wear and tear, rust, stains, scratches, or corrosion.
- Abuse, neglect, mishandling, accidents, immersion in liquids, excessive impact, fire, or battery leakage.
- Warranty Voidance Conditions:
- The warranty will be voided if the warranty seal, serial number, or any identification label is defaced, altered, or removed.
- The warranty will also be void if the product has been tampered with, modified, or repaired by unauthorized persons.
- Proof of Warranty: The warranty is only valid if the warranty period is expressly stated on the receipt.
- Final Decision: All service-related decisions (including repairs, replacements, and defect assessments) made by Soxxi Master shall be final and binding.
- No Implied Warranties:
- No implied warranties (including merchantability or fitness for a particular purpose) apply after the warranty period.
- No other warranty (express or implied) from any third party shall be binding on Soxxi Master.
- Proof of Purchase: The original sales receipt or the images of the receipt must be presented for warranty service. If the receipt is not available, repairs or replacements will be charged at the prevailing service rates.
- Amendment of Terms
Soxxi Master reserves the right to amend, modify, or update the terms and conditions of this warranty policy at any time without prior notice. Any changes will be effective immediately upon publication on our official platforms.